Frequently Asked Questions

General Questions

What services do you offer?

Kingsbury Lawn Care provide the product, knowledge and machinery of the professional greenkeeper / groundsman to bring professional results to your home. Unfortunately we are unable to offer a lawn mowing service, but we do possess a growing list of trusted contacts who may be able to help with other garden services.


When is the best time to start lawn care?

There isn't - our service can be started at any time of year. All of our treatments are carried out at the correct time of year. Throughout the winter we make soil improver applications and moss control treatments for healthy, attractive lawns year round.

How will we know when you are coming? Do I need to be in?

We email 21, 11, and 3 days prior to our visits with increasing accuracy on a timeslot. If you don't have an email address we can call / text, but greater information on our service can be provided via email.

There is no need for you to change your plans - many of our clients are at work during the day after all. We ask that access is left available to lawns should you not be in. 

Lawn Care Treatment Programme

Are the products used safe for pets and children?

Yes - these treatments are being used in public areas such as parks and golf courses. We just advise that following a treatment that lawns are allowed to dry for 1-2 hours so weed and moss control applications are allowed to dry for the best results and are not trodden by feet or paws over flowerbeds and patios.

Do I have to 'water in' fertiliser after application?

No. Our summer products contain 'non-scorch' technology. Unlike DIY products, the coatings on our fertilisers prevent activation until rainfall arrives. This allows us to continue with our summer treatments during dry or very dry conditions.

It is important to water lawns deeply but infrequently during dry periods. If you choose not to water your lawn, summer fertilisers remain important. Without this source of food, your lawn will not have the much needed nutrients required to recover from a dry spell. Delaying / cancelling treatments means we lose out on making the most of rainfall when it arrives.


Is lawn treatment suitable in wet weather?

This is dependent on what we are applying. Light rain and showers does not impact our service. Heavy, prolonged rainfall is not suitable for weed control applications. Frost and icy conditions are not suitable for any foot traffic, treatment, or machinery on lawns.  

I have an upcoming treatment. When should I mow the lawn?

We provide pre and aftercare advice surrounding all visits via email. We always suggest that lawns are not to be cut for 2 days either side of treatment for the best results. It's unlikely that you would hoover up fertiliser through mowing due to the small granule size of products that we use, but this is an important tip for new customers where weed control is an early goal. 

How do I pay for services?

We offer a range of payment methods as per our emailed quotations, but the most popular is via bank transfer within 7 days of our invoice. We also offer a direct debit, where the cost of service can be spread over 12 months into equal instalments. 

Aeration, Scarification and Overseeding

Can I or my gardener not carry out this work?

It is highly unlikely that you or your gardener would possess the machinery required for this work. Domestic scarifiers are useful for light scarifying and many of our customers take our advice on a light annual scarify, with a heavyweight job from ourselves every 1-4 years. 

For the best results when overseeding, it is vital that seed can get into the ground. Our Lawn Renovation achieves results that domestic tools and machines can not - but a DIY light scarify is beneficial in some circumstances. 

When do you carry out Lawn Renovations?

We carry out our main block of Lawn Renovations from mid-August to early-October. Early-autumn provides us with a warm soil temperature for dependable seed germination. Late autumn provides us with the only time of year where we can depend on consistent rainfall in the age of climate change. 

We can carry out some mechanical services in spring, but these calls will require more patience due to a lower soil temperature, and more watering due to the often dry late-spring / early-summer. We can advise a best course of action.

What happens to the rubbish produced from scarification?

There are a range of options for the debris produced, and much of this depends on the size of the lawn and the extent of the thatch in your lawn. An awful lot can be generated from the thorough work that we carry out. 

For the smallest lawns, we make use of council bins, compost heaps, and / or can lend dumpy bags for your own disposal. For larger lawns a skip is the best method, size of which we can advise on.  

Question not answered here? Get in touch and we can help.